Mailchimp vs Constant Contact - which is the best?

Constant Contact vs. Mailchimp – A Detailed Feature Comparison

In the realm of email marketing platforms, two titans reign supreme: Constant Contact and Mailchimp. With their array of features, user-friendly interfaces, and powerful marketing tools, both platforms have garnered immense popularity among businesses of all sizes. However, when it comes to choosing between Constant Contact and Mailchimp, many marketers find themselves at a crossroads. In this comprehensive comparison, we’ll delve deep into the strengths and weaknesses of each platform to help you make an informed decision.

Overview of Constant Contact:
Constant Contact has long been a stalwart in the world of email marketing, offering a robust suite of features designed to help businesses create, manage, and optimize their email campaigns. From customizable templates to automated workflows, Constant Contact empowers users to engage their audience effectively.

Pros of Constant Contact:

  1. User-Friendly Interface: Constant Contact boasts an intuitive interface that makes it easy for users to create and manage email campaigns, even without prior technical expertise.
  2. Extensive Template Library: With a vast collection of professionally designed templates, Constant Contact provides users with plenty of options to create visually appealing emails tailored to their brand.
  3. Marketing Automation: Constant Contact offers powerful automation tools that enable users to automate email sequences, segment their audience, and deliver targeted content based on customer behavior.
  4. Robust Reporting and Analytics: The platform provides comprehensive reporting and analytics features, allowing users to track key metrics such as open rates, click-through rates, and conversion rates to measure the success of their campaigns.

Cons of Constant Contact:

  1. Limited A/B Testing: Constant Contact’s A/B testing capabilities are somewhat limited compared to Mailchimp, making it challenging for users to optimize their campaigns through split testing.
  2. Pricing Structure: While Constant Contact offers competitive pricing plans, some users may find it slightly more expensive than other alternatives, especially for larger subscriber lists.
  3. Integration Options: While Constant Contact integrates with a variety of third-party tools and platforms, its integration ecosystem is not as extensive as Mailchimp’s, which may limit flexibility for some users.
  4. Overview of Mailchimp: Mailchimp has established itself as a household name in the email marketing industry, renowned for its user-friendly interface, innovative features, and extensive integrations. From email campaigns to automated workflows and beyond, Mailchimp equips businesses with the tools they need to succeed in the digital landscape.

Overview of Mailchimp:

Mailchimp is a leading email marketing platform that provides businesses with the tools they need to create, send, and analyze email campaigns. Founded in 2001, Mailchimp has since evolved into a multifaceted marketing platform, offering a wide range of features beyond email marketing, including marketing automation, landing pages, social media ads, and more. With its user-friendly interface, customizable templates, and powerful analytics, Mailchimp caters to both beginners and experienced marketers, making it a versatile solution for businesses across industries.

Pros of Mailchimp:

  1. Flexible A/B Testing: Mailchimp offers robust A/B testing capabilities, allowing users to test various elements of their campaigns, such as subject lines, content, and send times, to optimize performance and drive better results.
  2. Advanced Segmentation: With Mailchimp’s advanced segmentation features, users can create highly targeted email campaigns based on demographics, purchase history, engagement levels, and more, ensuring relevant content reaches the right audience.
  3. Integrations and Add-Ons: Mailchimp boasts a vast ecosystem of integrations and add-ons, allowing users to connect their email marketing efforts with other tools and platforms seamlessly.
  4. Free Plan: Mailchimp offers a free plan with basic features, making it an attractive option for small businesses and startups looking to get started with email marketing without breaking the bank.

Cons of Mailchimp:

  1. Learning Curve: While Mailchimp’s interface is generally user-friendly, some users may find its advanced features and functionalities slightly overwhelming, requiring a learning curve to fully leverage its capabilities.
  2. Automation Limitations: While Mailchimp’s automation features are powerful, some users may find certain limitations, such as the inability to trigger automations based on specific subscriber actions or events.
  3. Pricing Tier Restrictions: Mailchimp’s pricing structure is based on the number of subscribers, and certain features are only available on higher-tier plans, which may pose challenges for businesses with limited budgets or smaller subscriber lists.

    Mailchimp vs Constant Contact – Feature Comparison:
  • Email Campaign Creation: Both Constant Contact and Mailchimp offer intuitive drag-and-drop editors and a wide selection of customizable templates to create visually stunning email campaigns.
  • Automation: While both platforms offer automation tools, Mailchimp’s advanced segmentation and A/B testing capabilities give it a slight edge in terms of campaign optimization and targeting.
  • Reporting and Analytics: Constant Contact and Mailchimp provide comprehensive reporting and analytics dashboards to track campaign performance, though Mailchimp’s A/B testing insights and segmentation data offer deeper insights.
  • Integrations: Mailchimp’s extensive integration ecosystem gives users more flexibility to connect with other tools and platforms seamlessly, whereas Constant Contact may have limitations in certain integrations.


In conclusion, both Constant Contact and Mailchimp are formidable contenders in the email marketing space, each offering unique strengths and capabilities. Constant Contact excels in its user-friendly interface and marketing automation features, making it an ideal choice for beginners and small businesses. On the other hand, Mailchimp’s advanced A/B testing, segmentation options, and extensive integration ecosystem make it a powerhouse for businesses looking to take their email marketing efforts to the next level. Ultimately, the choice between Constant Contact and Mailchimp depends on your specific needs, budget, and long-term marketing goals. Evaluate your requirements carefully and consider factors such as ease of use, feature set, pricing, and integration capabilities before making a decision.