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From:Microsoft , Microsoft Software ,
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User Rating: Amazon Sales Rank:#36 |
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78 of 84 customers found the following review helpful:
 Exceeded My Expectations, and Those Were High, 2008-02-22
I have been using Microsoft's Live OneCare System for about a year-and-a-half, and I went to the 2.0 version about three months ago. I've got to tell you though, I wasn't too happy about using it at first because of two factors: 1) Microsoft seemed to be linking a lot of things to this "Live" concept, and 2) The program seemed like it was making a lot of promises it couldn't keep. On the first matter, I still have some concerns; on the second matter, it has lived-up to its promises.
After almost a year, Microsoft upgraded my product to 2.0, and then when I added another computer to my LAN, I used one of the three licenses that came with the new version of OneCare to extend my HUB's subscription. And it did so without a problem. You will notice on the picture I uploaded from my individual computer (see customer images), that my subscription will renew in three days.
I don't know about you, but at work I've seen what not keeping-up with your virus protection and firewall protection can do to someone's computer. Mine hasn't been hit, but other's have and we use Norton's and McAfee at work with each computer set for automatic updates. At home, since I have a LAN, too, I wanted to make sure I didn't have similar problems, so for the past three years I tested several products, namely Norton's System Works, Norton's 360, e-Trust (Computer Associates), and OneCare.
Having used Norton's for over 12 years, I have been disappointed that they are doing less with their products, and I really became disenchanted when they didn't offer their firewall protection with System Works. Then, it seemed I couldn't find System Works, and I had to use 360, which was a mere shadow of System Works. It grated me that I had to buy one product, then buy their Internet Security, too. I, also, didn't think they were on top of the virus situation as much as they used to be. Then, there was an issue about renewals that did not go into effect when they should, and hour long waits for tech support to help correct the problem.
So, I tried e-Trust, and I didn't have any qualms about it, at first. At first it sent out e-mails, often times several times a day to update the software virus protection. Then, it went to an automatic check whenever you booted-up. Then, came the renewal. I had it on two machines and was successful only on one when it came to renewing my subscription. Now, batting 500 is great in the major leagues, but not when it comes to protecting my computer.
OneCare, though, has lived-up to their promises. At first I had it on one computer, and it performed a massive back-up that took all night (200 GB's... this was with version 1.0). Subsequent back-ups went quicker for only the new, or changed, files were updated. Adding 2.0 to other computers produced a back-up on individual computers much faster, 1 to 2 hours, depending on the computer, with amounts in the 100 GB range. With 2.0, I've been able to have one centralized back-up on an exterior HP Drive. I, also, have back-ups performed on each computer with various other drives: Seagate's FreeAgent, and Simple-Tech.
In total, I have four computers set-up on OneCare. Two are on the hard-wire, and two are on a WiFi connected to the hard-wire, with my laptop's back-up on another computers external drive (I added the laptop the day after writing this review, which gives me the 4th computer on the network.) One benefit I've seen of using OneCare is that the new computer's version usually recognizes the printers on the network, and it asks me if I want this computer to have access to it. If it doesn't, and I am not a networking whiz, I have just loaded the drivers for a printer that is on the network, and it then easily finds that printer and finishes out connecting the printer with that computer.
Once I set my schedule of the tasks for OneCare, I've let it do it's job, and I've had only one issue, and that's not a OneCare problem... On the iMac, I have both Mac OS X and XP Pro running. With XP Pro, I have OneCare installed. When XP Pro updates itself, it cannot download and install all updates, so OneCare gives me a "yellow," or caution warning. After manually having XP Pro on the iMac finish its download, everything goes "green," which to me is a great place to stop this review.
OneCare has greatly simplified my life. Version 2.0 is better than 1.0., and you can have from one to three computers covered with one subscription. Also, when I extended my subscription, it added the year onto my current subscription several months in advance without my having to call tech support to straighten out a problem. Regarding subscriptions, you have to have a "live.com" ID activating your initial, up to, 3 subscriptions (for me this was a "hotmail.com" address). If you have more computers to cover than 3, you will need a second "live.com" ID. Renewals are around $49.00 for one year's protection for up to three computers. Unlike some virus programs, like Norton's, you cannot uninstall OneCare and then install a newly-purchased, unused copy of OneCare, unless you install it under a different "live.com" ID. (BTW, I learned this the hard way, yet the Microsoft folks were quick at straightening it out (866-ONECARE).)
As the say on TV sometimes, I"m a happy camper, and I'd recommend this product to anyone wanting to protect one computer or several on a LAN. Be sure to check-out the pictures I uploaded to give you a better idea of what type of information you will receive from OneCare because that generally will tell you more than what I did about its capabilities.
3 of 3 customers found the following review helpful:
love this product over norton systemworks, 2008-02-17
Norton Systemworks played havoc with my computer. It literally took days to run a virus scan, it delayed my keyboard, and was generally slowing down my entire computer. As soon as I installed Windows Live Onecare operating speeds returned, my keyboard worked correctly and virus scans ran in minutes not days. The yearly subscription is less expensive also. I will never by another Norton product again.
1 of 3 customers found the following review helpful:
 OneCare, 2008-02-13
Product cost & delivery were as promised. Found out later I could have bought it for a lot less through several local stores.
2 of 3 customers found the following review helpful:
Live Onecare works.. hard to believe that Microsoft made it., 2008-02-12
I know there are a lot of negative reviews here and I might be a minority but OneCare does really work for me. I am home user and all I need is an antivirus that will keep me safe without bugging me every time I open a program. I have had it for 6 months now and I have no complaints. I subscribed to it once I was happy with the 3 months trial version. I used to have Norton before but I had to switch because it was hogging all the system resources. I have to say that I have had no problems with my computer ever since I installed this. Three licenses for a year at $19.99 is a steal really. I would really recommend it to all the novice computer users who are looking for an Antivirus that takes care of itself and the computer without bugging you.
3 of 3 customers found the following review helpful:
 Pretty Good but Nags You Often, 2008-02-10
I've used version 1.0 and found it to work pretty good. I tried Kaspersky for a year but went back to this as Kaspersky kept crashing on my Vista computer, which it didn't do on XP. Another reviewer complained about the $50 price tag but I've seen it for far less in most places and I bought my copy at Amazon for basically free after mail in rebate, plus you can use it on 3 computers. Version 2.0 works as well as the 1.0 version did, though sometimes it can get a bit naggy. For example, if you turn off the Windows firewall because you have one on your router, it will nag you. If you don't back up, or use a different program to back up, it will nag you. If you don't download and install Windows Genuine Advantage, it will nag you. Like another reviewer mentioned, I wish Microsoft would include support for eSATA drives, it takes a long time to back up 750GB worth of data using USB 2.0 or even FireWire. I even tried using a PCIe to eSATA card but that still didn't work.
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