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From:Trene Micro, Inc. , Trend Micro ,
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User Rating: Amazon Sales Rank:#999 |
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1 of 1 customers found the following review helpful:
 STINKS - NO FIREWAL - 2 REINSTALLS, 2008-02-23
I uninstalled 2007 suite and re-installed this program twice now and it won't activate the firewall like i had last time. can't auto fix within program - tried to do all the fixes from info, online and tech site! i will just use the Windows XP firewall now - not going to pull my hair out with MicroTrend's poor tech support and no responses! If it installs fine and no problems, you are ok - BUT (and a BIG BUT at that) IF you need their help, U R SCREWED! I should have known better from all i have read lately!!! I will ride this out and eventually buy another program! if anyone has this problem or knows a fix, please contact me at waynejperry at yahoo, as i am at a loss and do not have time to fart around with their buggy software and poor tech support - i think they have dropped the ball over the last few years and am going to research other options! so much for progress and improvements - they seem to just want the money and not accept accountability for their glitches on installs! think twice before doing a fresh install - they just want you to upgrade by paying their annual fees - i think they have a wall set to stop people from re-buying the program cheaper and uninstalling old to install the new! my firewall was working just fine in the 2007 version, so there should be no problem now as i followed advice for a proper install of this PRO 2008 version - something stinks here and i may just forget them on my end, too!
8 of 10 customers found the following review helpful:
 Don't believe all the negatives!, 2008-02-22
I've been using Trend Micro for over 3 years, first on XP and now Vista, with absolutely NO problems whatsoever. Their installation is flawless if you FOLLOW THE INSTRUCTIONS, and I've never had a problem with tech support -- they answer by e-mail within hours. Internet filtering with ANY software is always a bit daunting, as some prefer to see all the web's warts while I like to not even be bothered by all the garbage posing as interesting. The daily downloads aren't a problem here -- a window appears, I minimize it whilst working, it takes care of business and closes itself; if only other aspects of my daily life were so easy! I'm getting ready to re-up with the 2008 version and expect the same good experience. I had nothing but trouble previously with good old Symantec and Trend Micro has them beat. The only reason I don't give 5 stars is the upgrade price which could be a little lower.
2 of 3 customers found the following review helpful:
Worst software you will ever own, 2008-02-21
This is perhaps the worst software I have ever purchased. It WILL negatively affect your computer if you are running VISTA. They have zero customer service. I tried to reach them for 4 days ( chat, email, phone). DO yourself a favor and just run AVG free and spybot free.
2 of 3 customers found the following review helpful:
Major registry issues, 2008-02-18
Had to uninstall on my laptop & desktop (both Windows XP) because of frequent registry errors with Runtime C+ visual basic. PC's nearly crashed several times. I do not recommend due to registry errors. I returned it for a complete refund. Go with Norton Corporate.
3 of 4 customers found the following review helpful:
Danger! Danger! Danger! Will Robinson!, 2008-01-31
Even after reading of the problems with loading this product, I bought it thinking these were exceptions due to not removing conflicting software. So, before I loaded Trend Micro I went to the their page showing conflicting software that should not be on the machine and I deinstalled AdAware, and Spybot. Nothing else on their list was on my computer. After rebooting, I used the computer and deinstalled some programs that I don't use anymore and basically did some cleanup. I rebooted and did a few things off of the internet to make sure there wasn't a problem with my computer. Finally, I loaded this crap!! Internet Security Pro locked up the computer during installation. I had to do a Windows XP repair to get it to boot again. Unable to get phone support. Dummy me tried again and then I had to repair Windows again. I deinstalled Trend Micro Pro. I still have problems like unable to do a Windows Update. I am getting my stuff together as it looks like I will have to do a COMPLETE RELOAD OF WINDOWS TO GET MY COMPUTER BACK TO NORMAL. DON'T BUY THIS PRODUCT!
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