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From:Pantone
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1 of 2 customers found the following review helpful:
 DO NOT BUY - Same poor results as other users, 2008-05-22
I'm sad to report I got the same poor results as the other users. After calibrating, I got a silght pinkish color cast. I tried on two different computer and obtained the same results.
I also got the same poor results as other users from customer support. I submitted a trouble ticket per the knowledgr base and got a automated scripted resposnce. The response said that I will be contacted in two working days. It has been 10 working days and I have not heard anything from custoimer service. I tried to follow up with them and still no results.
I guess the reviews on this site do have real merit. I will never buy another product from a company that has recieved so many poor reviews.
As a result, I returned the huey back to Amazon for a refund.
! ! ! Pleae trust the poor reviews on this product ! ! ! !
 Huey Pantone, 2008-05-18
Pantone huey Pro MEU113 Used this now for a couple of month and it works s described except on the Mac Cinema HD (HD 23") series of monitors as they have their own calibrator which conflicts with the Huey. Otherwise it does a great job on correcting flesh tones. Great p
 wundabar!, 2008-05-17
excellent color calabration. fast simple easy. would recomend. it's also discrete when monitoring light changes. slim unlike many other calabrators.
love it
1 of 1 customers found the following review helpful:
Stay away!, 2008-05-14
out the box and the first calibration came out with a reddish overcast. i thought i did something wrong so i tried it again- same results. we then took it to another crt monitor and it had the same results, as did a lcd monitor we tested.
after looking around the net it seems the problem is fairly common, they've got quite a few defective units floating around, just check newegg's comments. they don't fix them, they ask for you to toss out the old one instead of shipping it back.
it's not so bad if you were to get a defective unit and get a replacement promptly, but with pantone you won't even get response from their customer service for days. i was on day 3 (business days - 5 normal days) without any update to my support ticket when i called. if you need to do call be prepared for a long wait - it's a long distance call for most so be prepared to absorb the charges. every 2 min or so you'll have to update your request to wait or just leave a voice mail - which i wouldn't do since they were ignoring me for 3 working days already.
i talked to them on the 7th and i'm still waiting for my replacement (today's may 14th, no update and no replacement yet). a cheap old $90 is taking quite a while to get replaced. i've had more expensive equipment replaced next day at no charge with other vendors. and they didn't wait for me to ship the original item back first.
stay away from this unless you got tons of patience and like dealing with non-responsive csrs.
1 of 1 customers found the following review helpful:
Pantone Is Screwing Up on HueyPro, 2008-05-14
I ordered a HueyPro to calibrate my monitors. HueyPro had been advertised in photography magazines and seemed well-reviewed. When I received and installed it, it was defective (produced a red hue on both computers/monitors I used it on). I contacted Pantone, who said they are having trouble with defective HueyPro's, and that I should follow the instructions on their help site to get a replacement. Three weeks, two email follow-ups and two phone calls later, I have yet to receive a response from any complaint, or a replacement HueyPro. They keep saying they are "going to ship the replacements." How do they expect to stay in business with product quality and customer service like this?
Don't buy it.
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